Other Than Being a Bad Corporate Trainer, What Are My Qualifications?
Chapter 1 Business Books Suck
Context Is Everything: Do Things That [Don't?] Scale
What If I Said That Bad Leaders Are Too Consistent?
Introducing Wisdom Literature
The Facebook Uncle Dilemma
Chapter 2 Let's Warm Up! Ten Business Choices Where One Option and Its Opposite Both Have Merit
Let's Take a "Walk Around the Business"
Accountability vs. Blamelessness
Specialization vs. Generalization
I Didn't Give You Answers
Let's Do a Little Exercise
Chapter 3 Generating Options
Let's Get This Out of the Way: Consult Yourself
Consult Your Co-workers and Customers
Set Expectations in These Conversations: You're Just Gathering Input
Go Ahead, Read the Business Books!
What Are My Levers? Chart Options Against Your Decision Levers
Using All the Parts of the Animal
Checking In on Our Exercise
Wisdom Literature Would Suggest None of These Options Is "Wrong"
Isn't This Overkill? "Paralysis by Analysis"
Over-confidently Incorrect
Analysis Paralysis Is All About Objectives, Not Options
Chapter 4 What's Your Objective?
A Problem Isn't a Priority
Two Words to Know and Love: Minimize and Maximize
Is It Possible to Love Two Objectives at the Same Time?
Turn Priorities Into Constraints
There's Plenty of Book Left!
Chapter 5 Check Yourself Before You Wreck Yourself
Quantitative vs. Qualitative. . .Who Wants Pretty Good Pizza?
Priorities and Constraints Come First
You Know What They Say About Assumptions
Default to Learning Fast and Iterating
Not All Who Wander Are Lost
One-way vs. Two-Way Doors. . .or Are They Streets? Two-Way Things
Blazing Through Covering Your Ass
Chapter 6 Making the Most of Execution
Make Your Decisions "Fully Loaded"
"Use All the Parts of the Animal"
Establish Success and Failure Criteria Up Front
Be Transparent, But Commit to the Bit!
Transparency Costs You Nothing
What's "My Part of Our Whole?"
There Is No Separation of Mind and Body
Chapter 7 "Keeping It Real"
Diving a Little Deeper into My Knee-Jerk Reactions
All Feelings Are Valid. Always Acting Out of Them Is Neither Authentic nor Beneficial
A Process for Becoming Increasingly Authentic
Start with Post Facto Reflection