Indispensable : how to become the company that your customers can't live without
(eBook)
Author
Published
Hoboken, N.J. : John Wiley, ©2005.
Format
eBook
ISBN
0471733369, 128027686X, 9780471733362, 9781280276866
Physical Desc
1 online resource (xiii, 226 pages)
Status
Description
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More Details
Language
English
Notes
General Note
Includes index.
Description
A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance.
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Citations
APA Citation, 7th Edition (style guide)
Calloway, J. (2005). Indispensable: how to become the company that your customers can't live without . John Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Calloway, Joe. 2005. Indispensable: How to Become the Company That Your Customers Can't Live Without. John Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Calloway, Joe. Indispensable: How to Become the Company That Your Customers Can't Live Without John Wiley, 2005.
MLA Citation, 9th Edition (style guide)Calloway, Joe. Indispensable: How to Become the Company That Your Customers Can't Live Without John Wiley, 2005.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
93a88b4c-8b26-c7f4-de93-ef65a80d6f79-eng
Grouping Information
Grouped Work ID | 93a88b4c-8b26-c7f4-de93-ef65a80d6f79-eng |
---|---|
Full title | indispensable how to become the company that your customers can t live without |
Author | calloway joe |
Grouping Category | book |
Last Update | 2024-10-04 13:10:14PM |
Last Indexed | 2024-10-05 05:29:16AM |
Book Cover Information
Image Source | syndetics |
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First Loaded | Sep 28, 2024 |
Last Used | Oct 10, 2024 |
Marc Record
First Detected | Jul 29, 2024 03:56:11 PM |
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Last File Modification Time | Oct 04, 2024 01:10:49 PM |
MARC Record
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245 | 1 | 0 | |a Indispensable :|b how to become the company that your customers can't live without /|c Joe Calloway. |
260 | |a Hoboken, N.J. :|b John Wiley,|c ©2005. | ||
300 | |a 1 online resource (xiii, 226 pages) | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a computer|b c|2 rdamedia | ||
338 | |a online resource|b cr|2 rdacarrier | ||
347 | |a data file | ||
500 | |a Includes index. | ||
505 | 0 | |a The default choice -- The five drivers -- Case study: Deluxe -- Back to the six new basics -- Case study: W Hotels -- Create community -- Case study: Gitomer -- Obvious but often overlooked -- Right place, right time -- Case study: The Pancake Pantry -- Big picture outcome -- Twenty-eight indispensable lessons -- Case study: Pinnacle Financial Partners -- Repeatable process -- Stop apologizing, start doing your job -- Case study: Law Talk -- The customer decides. | |
520 | |a A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. | ||
588 | 0 | |a Print version record. | |
650 | 0 | |a Customer loyalty.|0 http://id.loc.gov/authorities/subjects/sh97009091 | |
650 | 0 | |a Customer loyalty|v Case studies. | |
758 | |i has work:|a Indispensable (Text)|1 https://id.oclc.org/worldcat/entity/E39PCH4fDhvWFd9jJ7yBfFxp8C|4 https://id.oclc.org/worldcat/ontology/hasWork | ||
776 | 0 | 8 | |i Print version:|a Calloway, Joe.|t Indispensable.|d Hoboken, N.J. : John Wiley, ©2005|z 0471703087|w (DLC) 2004028133|w (OCoLC)57193091 |
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