Indispensable : how to become the company that your customers can't live without
(eBook)
Author
Published
Hoboken, N.J. : John Wiley, ©2005.
Format
eBook
ISBN
0471733369, 128027686X, 9780471733362, 9781280276866
Physical Desc
1 online resource (xiii, 226 pages)
Status
Description
Loading Description...
Also in this Series
Checking series information...
More Details
Language
English
Notes
General Note
Includes index.
Description
A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance.
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation, 7th Edition (style guide)
Calloway, J. (2005). Indispensable: how to become the company that your customers can't live without . John Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Calloway, Joe. 2005. Indispensable: How to Become the Company That Your Customers Can't Live Without. John Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Calloway, Joe. Indispensable: How to Become the Company That Your Customers Can't Live Without John Wiley, 2005.
MLA Citation, 9th Edition (style guide)Calloway, Joe. Indispensable: How to Become the Company That Your Customers Can't Live Without John Wiley, 2005.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
93a88b4c-8b26-c7f4-de93-ef65a80d6f79-eng
Grouping Information
| Grouped Work ID | 93a88b4c-8b26-c7f4-de93-ef65a80d6f79-eng |
|---|---|
| Full title | indispensable how to become the company that your customers can t live without |
| Author | calloway joe |
| Grouping Category | book |
| Last Update | 2024-10-04 13:10:14PM |
| Last Indexed | 2024-10-05 05:29:16AM |
Book Cover Information
| Image Source | syndetics |
|---|---|
| First Loaded | Sep 28, 2024 |
| Last Used | Sep 29, 2024 |
Marc Record
| First Detected | Jul 29, 2024 03:56:11 PM |
|---|---|
| Last File Modification Time | Oct 04, 2024 01:10:49 PM |
MARC Record
| LEADER | 03209cam a22004934a 4500 | ||
|---|---|---|---|
| 001 | ocm60397226 | ||
| 003 | OCoLC | ||
| 005 | 20240927105016.0 | ||
| 006 | m o d | ||
| 007 | cr cnu|||unuuu | ||
| 008 | 050518s2005 nju o 001 0 eng d | ||
| 015 | |a GBA509156|2 bnb | ||
| 016 | 7 | |a 013099744|2 Uk | |
| 019 | |a 61387059|a 437146114|a 647796031|a 742020804|a 856989799|a 961663704|a 962689236|a 995880591|a 1060193230|a 1105888915|a 1193953602|a 1302283148 | ||
| 020 | |a 0471733369|q (electronic bk.) | ||
| 020 | |a 128027686X | ||
| 020 | |a 9780471733362|q (electronic bk.) | ||
| 020 | |a 9781280276866|q (online) | ||
| 020 | |z 0471703087|q (cloth) | ||
| 020 | |z 9780471703082|q (cloth) | ||
| 035 | |a (OCoLC)60397226|z (OCoLC)61387059|z (OCoLC)437146114|z (OCoLC)647796031|z (OCoLC)742020804|z (OCoLC)856989799|z (OCoLC)961663704|z (OCoLC)962689236|z (OCoLC)995880591|z (OCoLC)1060193230|z (OCoLC)1105888915|z (OCoLC)1193953602|z (OCoLC)1302283148 | ||
| 037 | |a 0A3FC664-8B15-49FC-8B6E-2041CDB0C1FA|b OverDrive, Inc.|n http://www.overdrive.com | ||
| 040 | |a N$T|b eng|e pn|c N$T|d OCL|d OCLCQ|d YDXCP|d OCLCQ|d EBLCP|d IDEBK|d E7B|d OCLCQ|d UMI|d OCLCQ|d B24X7|d REDDC|d OCLCQ|d TEFOD|d OCLCQ|d DEBSZ|d OCLCF|d OCLCQ|d FMG|d CNSPO|d MERUC|d CNARC|d UKDOC|d TEFOD|d OCLCQ|d COO|d S9I|d OCLCQ|d INARC|d EYM|d LVT|d OCLCO|d OCLCQ|d OCLCO|d OCLCL | ||
| 049 | |a FMGA | ||
| 050 | 4 | |a HF5415.525|b .C35 2005eb | |
| 082 | 0 | 4 | |a 658.8/343|2 22 |
| 084 | |a QP 620|2 rvk | ||
| 100 | 1 | |a Calloway, Joe.|0 http://id.loc.gov/authorities/names/n2003101676 | |
| 245 | 1 | 0 | |a Indispensable :|b how to become the company that your customers can't live without /|c Joe Calloway. |
| 260 | |a Hoboken, N.J. :|b John Wiley,|c ©2005. | ||
| 300 | |a 1 online resource (xiii, 226 pages) | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a computer|b c|2 rdamedia | ||
| 338 | |a online resource|b cr|2 rdacarrier | ||
| 347 | |a data file | ||
| 500 | |a Includes index. | ||
| 505 | 0 | |a The default choice -- The five drivers -- Case study: Deluxe -- Back to the six new basics -- Case study: W Hotels -- Create community -- Case study: Gitomer -- Obvious but often overlooked -- Right place, right time -- Case study: The Pancake Pantry -- Big picture outcome -- Twenty-eight indispensable lessons -- Case study: Pinnacle Financial Partners -- Repeatable process -- Stop apologizing, start doing your job -- Case study: Law Talk -- The customer decides. | |
| 520 | |a A five-step strategy for turning a commodity into a necessityWhen products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Customer loyalty.|0 http://id.loc.gov/authorities/subjects/sh97009091 | |
| 650 | 0 | |a Customer loyalty|v Case studies. | |
| 758 | |i has work:|a Indispensable (Text)|1 https://id.oclc.org/worldcat/entity/E39PCH4fDhvWFd9jJ7yBfFxp8C|4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version:|a Calloway, Joe.|t Indispensable.|d Hoboken, N.J. : John Wiley, ©2005|z 0471703087|w (DLC) 2004028133|w (OCoLC)57193091 |
| 856 | 4 | 0 | |u https://www.aclib.us/OReilly |