Robert B. Carter

Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, this book provides insight, success stories, and a step-by-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth. It details how strategic CIOs from FedEx, Procter & Gamble, McKesson, and other leading companies transformed their organizations and illustrates...